Service & Support-Center

Your phone is not listed?

The SABiDU® - Mobile Backup currently supports more than 400 different types of mobile phones.
If your phone is not listed, please send us anemail so we can take care of the matter as soon as possible.

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You have not received a confirmation email?

Within the endless labyrinth of SPAM-filter and mail redirections, some mails can get lost in the process. Please check your SPAM-folder to see if the email has been placed there by mistake! The confirmation is sent instantly.
It is possible that your mail server is overloaded and the transmission is delayed. (Please wait one day).
If both possibilities are not the case, please contact us via email so we can take care of the matter as soon as possible.

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Forgot your password?

Don not worry if you have forgotten your password. Please click "Password request" in the section "Forgot password" of the home page www.sabidu.net.
You will instantly receive an email containing your password. A detailed explanation is givenhere.

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Forgot your username?

If you do not remember your user name, you can find it in the confirmation email, you have received during registration. Furthermore, you can find out your username over your mobile phone. For this purpose, open the synchronization settings of your mobile phone. There you see the details of your SABiDU® account. To make this possible, your mobile needs to be configured for the synchronization already.
If this is not the case, do not hesitate to contact us via email.

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You can not log in?

If you are facing problems, please check if your username and your password are spelled correctly. Please note that username and password are case sensitive.

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How do I edit my profile?

You can edit your profile after a successful registration / a successful login to your account. Detailed information and a manual are providedhere.

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How do I edit my contacts?

You can edit your contacts after a successful registration / a successful login to your account. Detailed information and a manual are provided here.

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How do I edit my calendar?

You can edit your calendar after a successful registration / a successful login to your account. Detailed information and a manual are providedhere.

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